EP:020 – The Cotton Club Podcast

thecottonclubpodcastsign_thumb This past week Keith Crawford, Luke Irvin, and I sat down with the CEO of Footfeed, Dennis Mink to discuss their brilliant iphone application. Footfeed is a new mobile geo location check-in aggregator network that brings together many web services so users can checkin to many networks simultaneously. Built from the ground up as a stand alone check-in service, Footfeed integrates APIs from Brightkite, Foursquare, Gowalla, Facebook (and soon Twitter, Google Latitude and Whrrl).

Footfeed features an advanced location matching algorithm that matches locations across different services so that users can check-in to multiple services with one click. Using the Footfeed mobile check-in app, users can have their location matched across the different networks connected to their account and check-in to all networks simultaneously. Footfeed also offers an API to developers and companies interested in adding multi check-in capabilities to their apps.

Footfeed was co-founded by Dennis Mink and Benjamin Floering and incorporated in January 2010. Dennis brings 12 years of experience in marketing and product development, having built two successful digital marketing agencies in Los Angeles. Ben Floering, who worked with IBM and AMD, is a senior software engineer and core code contributor to the Rails code base. In addition, Val Ornoy, a serial entrepreneur who most recently led business development in location-based services for Motorola, and a 14 year veteran in the mobile and tech space, heads up business development.

Have you tried Footfeed yet? If so, what are your thoughts??

Send Me Your Gowalla Errors…

gowalla_street_team This past week I got an email from Gowalla saying that my user status was now elevated to their street team level.  This basically means that I now have the ability to go in and edit or correct locations that might have been entered into the system incorrectly.  For instance, there are currently two Ruby Tuesday’s listed on Gowalla for Conway, one is several miles away from the correct location, in fact it’s located near my neighborhood, so I know it’s an incorrect entry.

Since Gowalla is crowdsourced and locations are entered in by users, there is always a possibility for incorrect locations because w/ wireless devices like the iPhone, the GPS doesn’t always refresh your location every time.  A simple trick to avoid having this happen is to open up the Maps application on your iPhone and it will automatically correct your location, then just go back into Gowalla and slide down to refresh.)

In addition to correcting locations in the network, I also have the ability to edit spots, add Twitter accounts, descriptions, and business URL’s to listings.  If you have any spots in Central Arkansas that you feel are incorrect, drop me a note and let me know the spot and I will do my best to get these cleaned up.

The GeoSocial Shakedown

image_thumb I have been in the process of revamping my presentation from Barcamp Conway on The GeoSocial Shakedown for Barcamp Jonesboro this upcoming weekend and I figured I would do an accompanying blog post to go along w/ the presentation. Please keep in mind that this technology is still in it’s very infancy so a lot of these notes may become outdated rather quickly.  Since I am revamping my initial presentation I will likely post a link to my updated slide share once I am finished editing it.

The purpose for this presentation is to explain GeoSocial Networking and highlight two of the most popular location based applications on the market today; Gowalla and Foursquare, and show how they are being used by many of today’s leading consumer brands as an integral part of their interactive marketing campaigns.

Presentation geosocial-shakedown-2
View more presentations from Pleth, LLC.

 

What is GeoSocial Networking?

GeoSocial Networking allows users to interact, relative to their location, using wireless devices such as smart phones, with their established network of friends. ex. Facebook, Twitter, Gowalla, Foursquare, etc.  GeoSocial uses established or crowdsourced coordinates for events, locations, buildings, and landmarks as check in locations. Some GeoSocial applications that support crowd sourcing may allow it’s members to create locations on the go.

In some networks, users can also share location specific reviews and tips for future visitors to a venue or location that they feel to be relevant. This primarily exists on Foursquare at the moment but there is evidence that other networks are beginning to see the value for these location based notations and may soon incorporate this functionality into future releases.image

GeoSocial Networks like Gowalla & Foursquare have social networks within themselves but also interact very well with external networks like Twitter & Facebook. Several GeoSocial Networks like Gowalla and Foursquare already have a built in gaming aspect to keep their applications fun and appealing to their user base.  For instance, Gowalla has virtual swag, trip pins, and Foursquare has mayorship competitions for users that like to oust their friends at a particular venue.

Many brands have also started to work with these Geosocial Networks to offer up tangible prizes for users based on varying levels of involvement. Some recent examples include Tom’s Shoes, Eyefi, and Levi’s which require very little effort…

Some Popular GeoSocial Networking Applications…

New GeoSocial Applications are being launched quite frequently but some of the pioneers in the industry include: Brightkite, Fire Eagle, Gbanga, Google Latitude, Loopt, MyTown, Hotlist, Scvngr, Socialight, Waze, and Yelp. The two leading applications today are Foursquare & Gowalla.  Facebook also has to be considered a leader as well in this niche but since their network is so broad already and most users don’t understand Places yet I don’t consider it a player yet.  Let’s take a closer look at the leaders and examine their market shares…

Foursquare: is the most widely used GeoSocial Application at this time, but my prediction is that Gowalla will one day close in on them.  Foursquare is located in New York and was founded by: Dennis Crowley and Naveen Selvadurai. Foursquare allows users to connect with friends and check in at locations.  Foursquare users are awarded points and badges.  Loyal visitors to an establishment might be crowned as mayor. Users can also create private to-do lists for a venue for themselves or they can create a public tip that is shared with everyone who checks in at that venue.  Foursquare presently have over 500k users as of March 2010 and has apps for iPhone, Android, webOS, Windows Phone 7 and BlackBerry.  Foursquare recently partnered with Zagat, New York Times, and Conde Nast to offer various promotions.  Fourquare currently has three levels of superuser status, each with varying levels of control to edit locations.

Gowalla is located in Austin, Texas and was founded by: Josh Williams.  Users connect with friends and check in at locations. As a reward users will sometimes receive items for checking in.  Inside the Gowalla network, featured spots have custom icons or stamps that are highly collected by avid Gowalla users. Users can drop items at a location and become a founder of that location. Trips can be added by users by grouping locations together, users who complete these trips are awarded pins. Gowalla presently has over 150k users as of March 2010 and they have apps for iPhone, Android, webOS, Windows Phone 7 and BlackBerry.   Gowalla recently partnered with CNN, National Geographic, Tom’s Shoes, and Eye-fi to produce various promotions to their users. Gowalla has an elevated user level called Street Team Elite that can modify location data and add additional content about a venue. In December 2009, Gowalla had raised $8.4m in venture capital…

Market Share (Gowalla –vs- Foursquare)

image Presently Foursquare has an impressive lead over Gowalla in terms of their user base and the number of checkins each network sees but Gowalla’s userbase seems to be more passionate and dedicated.  While Foursquare may appeal to the masses right now it’s appeal to the hardcore geosocial user might not be as favorable due to it’s overall flakiness.

I like to tell people that they should look at Foursquare as the Myspace of GeoSocial and look at Gowalla as the Facebook.  One day Foursquare will realize that Gowalla’s steady plotting and careful development and planning for their product might have been a slower approach but it will pay dividends by the time Geosocial hits the mainstream.

Early on in the GeoSocial Wars Foursquare was able to pick up a lot of it’s userbase because of their avialability on multiple platforms (Android, Blackberry, etc.), once Gowalla released their application on these platforms the gap started to narrow.

I anticipate another way that Gowalla can close the gap on Foursquare would be for them to increase the visbility of their business components and tools.  The more brand involvement they can get, the more users they will attract once the word gets out.

Business Implications / Applications for GeoSocial

Geosocial adoption by Businesses and Brands has been slow initially but as the industry continues to evolve, this should all change.  Currently on the Gowalla network established businesses or locations can track visitors pretty easily.  An example can be found below for a coffee shop that has seen 92 users check in over 224 Times.  If you look closely at the graphic below, you will also notice that this business provides a 10% off promotion in tandem.
image

For the owner of this business, it’s fairly easy to figure out who his customers are using this service.  They also have access to how many visits a user has made to a particular location, this helps to pinpoint who your frequent fliers or best customers are.

Promotional Opportunities & Contests for Businesses & Brands w/ Geosocial…

Users can participate almost effortlessly in various promotions and contests via GeoSocial.  Some recent examples include Tom’s Shoes, where users could win 1 of 1000 pairs of Tom’s shoes, an AT&T smartphone or notebook, or a trip to Argentina.  All users had to do to participate was to check in at electronic and clothing stores for a chance to be entered.

Some other practical applications for geosocial include discounts for mayors or users with multiple checkins, custom icons for branding are also available inside the Gowalla network. Brands can also increase awareness of their products by utilizing giveaways to users.

Starbucks Loyalty Rewards with Foursquare offers mayors a $1 discount on a Frappucino. The special greets users with this message: “As mayor of this store, enjoy $1 off a NEW however-you-want-it Frappuccino blended beverage. Any size, any flavor. Offer valid until 6/28.”

The opportunities for businesses and brands to leverage Geosocial are limitless, I have just shared a few that I know to have been successful campaigns.  For most small business owners with limited advertising capital, the need to think out of the box is critical to maximizing your efforts and getting the most bang for your buck.  Geosocial, in tandem with a social network campaign might provide the most bang for your marketing dollar.

 

Event Promotion w/ Geosocial – Toadsuck Daze

image This past year we worked with Gowalla to establish a custom event stamp for the 2010 Toad Suck Daze festival. Festival goers on the Gowalla social network had the opportunity to check in at the live event, which was a 12hr span of time, to receive a limited edition custom event stamp for the festival.

We scheduled a tweetup in the square that morning for everyone to check in and get their stamp.  We had users drive from as far as Little Rock and Hot Springs just to get their event stamp.  The rest of the festivals festivities were secondary to them.

For coordinators of larger events, conferences, and meetings, exposure on these geosocial networks might be an effective way to increase visibility for your event as well as boosting attendance.

 

What’s Fueling the GeoSocial Craze?

Several factors are fueling the Geosocial craze right now. The top factor would have to be the incrase of smartphone usage today.  Blackberry, Palm, Android, and the Iphone are only continuing to surpass analysts predictions and will soon dominate how content is delivered.  Emerging device markets such as the pad, or tablet, are also fueling user base growth in the geosocial realm. The iPad already has beautiful apps specifically designed for it by Foursquare & Gowalla.

The gaming aspect of some networks is also attracting users in search of swag, tangible prizes, discounts, product or venue reviews, and mayorships. There are also several functional geosocial applications like Waze that in addition to network also provide turn by turn directions much like a Garmin or tom-tom unit.

 

The Facebook Factor…

Facebook recently unveiled Facebook Places to it’s user base, the worlds largest social network.  Facebook’s motivation for getting into Geosocial has very little to do with going after Foursquare or Gowalla and more to do with the fact they see a huge revenue potential from business advertising.  Initially, it appears that the Facebook business model for places resembles that of Yelp more than anything else. image

In a message to businesses, Facebook recently spinned places this way:

Places creates a presence for your business’s physical store locations- encouraging your customers to share that they’ve visited your business by “checking in” to your Place. When your customer checks into your Place, these check-in stories can generate powerful, organic impressions in friends’ News Feeds, extending your brand’s reach to new customers.

If Facebook’s sole motivation is to monetize the map, like we all suspect, then that might lend some credibility to their initial statements that they were going to be working closely with existing Geosocial networks to incorporate them into Places as well.  In fact, Facebook went as far as having representatives from Foursquare, Loopt, Gowalla, and several others on stage with them during the Places launch.

What becomes of Facebook’s Geosocial Presence remains to be seen but with the worlds largest social network, they could easily become a major player overnight.

 

Questions / Comments:

Once finished w/ the presentation I always open the floor up to questions, if you have any questions or would like to add something  I might have overlooked, simply leave a comment below…

Presentation: GeoSocial Shakedown

Wow, we had an awesome time at Barcamp Conway! Arlton Lowry did an excellent job putting this conference together in such a short period of time and the University of Central Arkansas was an awesome venue!  The turnout was awesome, for my session on GeoSocial my wife counted 40 people, and I think there were over 60 people attending overall.  The networking was also off the charts, I met some great people!  As promised, here’s my slides from The GeoSocial Shakedown…

EP:012 – The Cotton Club Podcast

thecottonclubpodcastsign_thumb[1] Well I think we figured out in this episode of The Cotton Club Podcast exactly how important a reliable internet connection is to producing a show like this.  My guests Keith Crawford, Brant Collins, Robert Blake, Craig McCoy, Arlton Lowry, and Steven Trotter were all gracious despite the fact we were disconnected 4 times thanks to my connection dropping out.  I promise to work on this and get it all squared away in the very near future so please bear with us through this episode, I did my best editing work to splice together all of the audio, hopefully you won’t be able to tell but I bet you do…

Even though we had some tough connection issues we still managed to cover some pretty cool topics in this episode including the release of the new iPhone and the IOS4.0 operating system.  We also touched on the rollout of WordPress 3.0.  Another discussion was carried over from my recent blog post on social media taboo where we each weighed in with our thoughts.  If you run a business and want to leverage social networks like Twitter, Facebook, Gowalla, or Foursquare in your marketing you should definitely give this episode a listen.  Our guests Arlton Lowry and Steven Trotter also discussed the co-working trends that have started up in Jonesboro and Conway and as usual we wrapped up the show discussing our favorite iPhone apps.  Again, please forgive our sloppiness in this episode, we are working to get everything resolved with our connection so we are up and running again soon without interruptions.

Let’s Discuss Social Media Taboo

socialmediabandwagon Okay, let me get started by saying that I don’t blog a lot about social media anymore because I don’t want to fall into the category of being a self-proclaimed guru, but I do this for a living, and yes I have clients that pay me to do this for them as well, so I feel no shame in admitting that I might know more than a lot of people handing out advice these days because this is my full-time gig.  Not bragging, just saying.  At Pleth, we have clients reach out to us on an almost daily basis for social media consulting and it’s something that I think we, as an industry, pretty much do right w/ the exception of a few bad apples and of course some companies that try to do it themselves internally.

I am not for sure who all out there is advising their clients to do these two things, and maybe some are just taking this upon themselves, but I know of at least one firm (won’t mention any names, they are out of state anyway) who advised a client to do this and it sent shivers down the base of my spine. I wanted to set the record straight, or at least weigh in on my opinion as to why these things are being handled completely wrong…

Businesses / Organizations Should Not Be Facebook Profiles (They are not Humans!)

Here’s the thing, there are right ways and wrong ways for your business or organization to get involved on Facebook.  You even have some options when it comes to pages or groups, depending entirely what your motivation is for getting involved.  I hate to see a friend request from a business or an organization.  This is not correct. 

Surely at some point during the process while this profile was being setup, this had to seem like it wasn’t right.  I don’t know, maybe at the point where they asked you your birthday, or your sex, possibly even relationship status.  I mean, does your business date?  Does your business have a gender?  Hopefully not, that would be illegal in most states.  Sorry if this sounds like a rant, but this gets under my skin a little bit, especially when I find that a firm has consulted someone to do things this way so that they have some different options that pages or groups presently don’t have. I have to scratch my head and wonder if that is not some sort of malpractice somewhere down the lines.  Don’t we, as an industry have a fiduciary obligation to our clients not to steer them wrongly?

Companies / Organizations with Geo-Social Profiles (Where you Goin?)

Why would a company add me as a friend on Foursquare / Gowalla?  You got me, I have no idea but I have had 2 do this recently and it made me wonder.  I mean I know your company, the request wasn’t out of line, but your company is comprised of hundreds of employees and you have 2 physical locations.  How come you want to be friends w/ me?  Your company is not representative of one person, where are you going to check in at?  Are you physically going to move your entire building to another location and check-in?  Of course not.  If you are interested in knowing where I am checking in at, you don’t have to be my friend to find out that information.

Now that that part almost sounded like a rant, so let me back up a little bit and commend you on your interest in wanting to be involved with geo-social.  You are on the cutting edge my friend, no doubt.  But, there are right ways and wrong ways to get involved with trends, and honestly by doing it wrong you can make yourself look worse than had you not even tried at all.  (example: me trying to sing karaoke).

If you want to get involved with geo-social as a company or an organization, I would advise contacting these companies (Gowalla, Foursquare, Brightkite, Loopt) and seeing what they recommend, or possibly by going off on your own and offering discounts for mayors / checkins / etc.  You might even consider getting a custom stamp for your business on Gowalla, I won’t go into all of the details on this right now, but trust me, these companies are startups so they are eager for your involvement, just call them.

taboodefinition

In closing, I am sure I am not the only one that these things bother, please comment your thoughts on this. Also, what are some other things that you see that bother you today w/ corporate / organizational use of social media??  I am personally inviting some heavy hitters and experts that I know to contribute to this discussion.  Please feel free to weigh in with any other pet peeves you might have.  I would love to turn this discussion into a podcast at some point soon…

Bringing Gowalla to Your Site

2767_0931061454738_thumb1_thumb[1] It’s no great secret that I am a Gowalla fanatic. Out of all of the geo-social apps on the market today (Foursquare, Brightkite, and Loopt) I see Gowalla as the premier app.  As soon as Gowalla gets it’s Blackberry app going full steam I think we are all going to see it steal a lot of market share from Foursquare.  To position yourself to be ready for the great Gowalla explosion you might want to consider leveraging your Gowalla account on your website or blog.  Fortunately Gowalla has an API that will allow you to roll your own integration if you are a developer, but if you are not a programmer this might present a challenge.

Fortunately for WordPress users there are already a few really nice Gowalla plugins starting to show up from various developers in the community.  I am going to touch on a few of these and give you some insight as to how I think they can best be used.

  • WP-Walla: This is probably my favorite plugin so far for integrating your Gowalla checkins into your blog.  I actually have it running on this website in the sidebar.  One day when I am able to sit down and do a redesign of this site it’s going to have a much more prominent location.  This plugin allows you to present your most recent checkins in a sidebar widget.  It’s a really clean plugin that has a lot of flexibility.  You can exclude the Gowalla icon if you want, however I think it looks cool to have it there.  You can also limit how many checkins you want displayed.  Based on your vertical real estate you might want to have 3 or 4 locations stacked in your sidebar.  Each checkin is also linked back to Gowalla’s main site.  I highly recommend this plugin.
  • GoWPWalla: This is another really nice Gowalla plugin that pretty much does the same thing.  I think it might have some additional functionality w/ it as well but for me I think the out of the box layout and design of the sidebar widget takes up too much vertical real estate.  One thing that this plugin does if you are a location is that it also allows you to display recent check-ins at your location.  There are some great screenshots here if you are interested in checking this one out.  I haven’t spent a lot of time w/ this plugin so I don’t know a whole lot about it other than to say it’s pretty freaking sweet.
  • Gowalla Spotter: This plugin displays activity in a Gowalla Spot in a WordPress Post or Page. It uses the Gowalla API and requires the unique Spot ID saved in a custom field in WordPress.  While custom fields might not be the easiest thing in the world to explain to clients, it could still be pretty useful if you are a developer and you are deploying pages for them.  I really like how this looks on a page.
  • I am sure that as time goes on there will be plenty of other Gowalla related plugins in the plugin directory but right now these 3 should give us all something we can use to get started sharing our geo-social content with our visitors.

EP:008 – The Cotton Club Podcast

podcastartwork250itunes1_thumb[1]This weeks show was sort of an experimentation in that we had four guests on at once via Skype as opposed to just Keith and I, I think the end result was pretty awesome, we only had one glitch in the middle of the show and it was minor.

This week my guests for The Cotton Club included Keith Crawford, Robert Blake, and Brant Collins.  Some topics discussed were Geo-Location Social Applications (Gowalla, Foursquare, Facebook, Twitter, and Google Lattitude).  We also discussed the previous day’s Wall Street Fiasco involving Citigroup and Proctor & Gamble and how a case study could be made for the entire event.  Another topic we covered was Net Neutrality and what role the FCC will play in regulation. We also briefly touch on Google and YouTube’s design changes.  As usual we wrapped up the show w/ our iPhone apps of the week.

One of the things that has continued to amaze me about this podcast is how our subscription counts have continued to rise each week.  We are now over 400 subscribers to the show. If you have topics that you would like to hear us discuss on The Cotton Club, please drop me a line or leave a comment below and we will be happy to consider them.

#ToadSuckDaze Gowalla Stamp!

2767_0931061454738_thumb[1] Okay, so I reached out to Gowalla to help us promote this weekends Toadsuck Daze Festival in Conway by creating a custom Gowalla Event Stamp and wow did they ever come through for us.  I can’t say enough how awesome Sandi and the crew there have been to work with in putting this thing together.  They kick butt. 

To get this stamp, you will need to be at Toadsuck Daze this weekend and check-in on Gowalla.  The event stamp will be available from Friday through Sunday.  Here’s a preview of the Gowalla page for the event: http://gowalla.com/spots/1029425.  If you haven’t RSVP’d for the event yet, you can do so by visiting: http://toadsucktweetup.com.

Oh, and here’s what the custom event stamp looks like.  I think that this is the first ever custom event stamp from Gowalla for anything going on in Arkansas so for all of you Gowalla Groupies, you won’t want to miss your opportunity to add this to your collections!!!

stamp-toad_suck_daze_2010

Isn’t this the coolest thing you have ever seen??
Also, for news and information about the #ToadsuckTweetup be sure to follow @toadsucktweetup on Twitter.

Toadsuck Tweetup – This Saturday

toadsucktweetup_thumb[1] We have finally arrived on a date and a time for our first Toadsuck Tweetup.  We will have the tweetup on Saturday, May 1st, 2010 at 12 noon at Toadsuck Square.  The event is open to any Twitter users / enthusiasts  in town for the festival.  We will have prizes and giveaways for those who attend, stay tuned to this blog for more information as the date draws near.  The Conway Area Chamber of Commerce has jumped on board to help us promote the event so be sure to stay tuned to their website for more information as well.

Just another sidenote for Twitter / Gowalla users, there will be a custom Gowalla Event Stamp for the weekend available for people that check-in during the event.  I think that this is the first stamp of it’s type ever available for users here in Arkansas so you don’t want to miss out on that.  Again, stay tuned for more information as well as the launch of our website, http://toadsucktweetup.com in the very near future.