The GeoSocial Shakedown

image_thumb I have been in the process of revamping my presentation from Barcamp Conway on The GeoSocial Shakedown for Barcamp Jonesboro this upcoming weekend and I figured I would do an accompanying blog post to go along w/ the presentation. Please keep in mind that this technology is still in it’s very infancy so a lot of these notes may become outdated rather quickly.  Since I am revamping my initial presentation I will likely post a link to my updated slide share once I am finished editing it.

The purpose for this presentation is to explain GeoSocial Networking and highlight two of the most popular location based applications on the market today; Gowalla and Foursquare, and show how they are being used by many of today’s leading consumer brands as an integral part of their interactive marketing campaigns.

Presentation geosocial-shakedown-2
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What is GeoSocial Networking?

GeoSocial Networking allows users to interact, relative to their location, using wireless devices such as smart phones, with their established network of friends. ex. Facebook, Twitter, Gowalla, Foursquare, etc.  GeoSocial uses established or crowdsourced coordinates for events, locations, buildings, and landmarks as check in locations. Some GeoSocial applications that support crowd sourcing may allow it’s members to create locations on the go.

In some networks, users can also share location specific reviews and tips for future visitors to a venue or location that they feel to be relevant. This primarily exists on Foursquare at the moment but there is evidence that other networks are beginning to see the value for these location based notations and may soon incorporate this functionality into future releases.image

GeoSocial Networks like Gowalla & Foursquare have social networks within themselves but also interact very well with external networks like Twitter & Facebook. Several GeoSocial Networks like Gowalla and Foursquare already have a built in gaming aspect to keep their applications fun and appealing to their user base.  For instance, Gowalla has virtual swag, trip pins, and Foursquare has mayorship competitions for users that like to oust their friends at a particular venue.

Many brands have also started to work with these Geosocial Networks to offer up tangible prizes for users based on varying levels of involvement. Some recent examples include Tom’s Shoes, Eyefi, and Levi’s which require very little effort…

Some Popular GeoSocial Networking Applications…

New GeoSocial Applications are being launched quite frequently but some of the pioneers in the industry include: Brightkite, Fire Eagle, Gbanga, Google Latitude, Loopt, MyTown, Hotlist, Scvngr, Socialight, Waze, and Yelp. The two leading applications today are Foursquare & Gowalla.  Facebook also has to be considered a leader as well in this niche but since their network is so broad already and most users don’t understand Places yet I don’t consider it a player yet.  Let’s take a closer look at the leaders and examine their market shares…

Foursquare: is the most widely used GeoSocial Application at this time, but my prediction is that Gowalla will one day close in on them.  Foursquare is located in New York and was founded by: Dennis Crowley and Naveen Selvadurai. Foursquare allows users to connect with friends and check in at locations.  Foursquare users are awarded points and badges.  Loyal visitors to an establishment might be crowned as mayor. Users can also create private to-do lists for a venue for themselves or they can create a public tip that is shared with everyone who checks in at that venue.  Foursquare presently have over 500k users as of March 2010 and has apps for iPhone, Android, webOS, Windows Phone 7 and BlackBerry.  Foursquare recently partnered with Zagat, New York Times, and Conde Nast to offer various promotions.  Fourquare currently has three levels of superuser status, each with varying levels of control to edit locations.

Gowalla is located in Austin, Texas and was founded by: Josh Williams.  Users connect with friends and check in at locations. As a reward users will sometimes receive items for checking in.  Inside the Gowalla network, featured spots have custom icons or stamps that are highly collected by avid Gowalla users. Users can drop items at a location and become a founder of that location. Trips can be added by users by grouping locations together, users who complete these trips are awarded pins. Gowalla presently has over 150k users as of March 2010 and they have apps for iPhone, Android, webOS, Windows Phone 7 and BlackBerry.   Gowalla recently partnered with CNN, National Geographic, Tom’s Shoes, and Eye-fi to produce various promotions to their users. Gowalla has an elevated user level called Street Team Elite that can modify location data and add additional content about a venue. In December 2009, Gowalla had raised $8.4m in venture capital…

Market Share (Gowalla –vs- Foursquare)

image Presently Foursquare has an impressive lead over Gowalla in terms of their user base and the number of checkins each network sees but Gowalla’s userbase seems to be more passionate and dedicated.  While Foursquare may appeal to the masses right now it’s appeal to the hardcore geosocial user might not be as favorable due to it’s overall flakiness.

I like to tell people that they should look at Foursquare as the Myspace of GeoSocial and look at Gowalla as the Facebook.  One day Foursquare will realize that Gowalla’s steady plotting and careful development and planning for their product might have been a slower approach but it will pay dividends by the time Geosocial hits the mainstream.

Early on in the GeoSocial Wars Foursquare was able to pick up a lot of it’s userbase because of their avialability on multiple platforms (Android, Blackberry, etc.), once Gowalla released their application on these platforms the gap started to narrow.

I anticipate another way that Gowalla can close the gap on Foursquare would be for them to increase the visbility of their business components and tools.  The more brand involvement they can get, the more users they will attract once the word gets out.

Business Implications / Applications for GeoSocial

Geosocial adoption by Businesses and Brands has been slow initially but as the industry continues to evolve, this should all change.  Currently on the Gowalla network established businesses or locations can track visitors pretty easily.  An example can be found below for a coffee shop that has seen 92 users check in over 224 Times.  If you look closely at the graphic below, you will also notice that this business provides a 10% off promotion in tandem.
image

For the owner of this business, it’s fairly easy to figure out who his customers are using this service.  They also have access to how many visits a user has made to a particular location, this helps to pinpoint who your frequent fliers or best customers are.

Promotional Opportunities & Contests for Businesses & Brands w/ Geosocial…

Users can participate almost effortlessly in various promotions and contests via GeoSocial.  Some recent examples include Tom’s Shoes, where users could win 1 of 1000 pairs of Tom’s shoes, an AT&T smartphone or notebook, or a trip to Argentina.  All users had to do to participate was to check in at electronic and clothing stores for a chance to be entered.

Some other practical applications for geosocial include discounts for mayors or users with multiple checkins, custom icons for branding are also available inside the Gowalla network. Brands can also increase awareness of their products by utilizing giveaways to users.

Starbucks Loyalty Rewards with Foursquare offers mayors a $1 discount on a Frappucino. The special greets users with this message: “As mayor of this store, enjoy $1 off a NEW however-you-want-it Frappuccino blended beverage. Any size, any flavor. Offer valid until 6/28.”

The opportunities for businesses and brands to leverage Geosocial are limitless, I have just shared a few that I know to have been successful campaigns.  For most small business owners with limited advertising capital, the need to think out of the box is critical to maximizing your efforts and getting the most bang for your buck.  Geosocial, in tandem with a social network campaign might provide the most bang for your marketing dollar.

 

Event Promotion w/ Geosocial – Toadsuck Daze

image This past year we worked with Gowalla to establish a custom event stamp for the 2010 Toad Suck Daze festival. Festival goers on the Gowalla social network had the opportunity to check in at the live event, which was a 12hr span of time, to receive a limited edition custom event stamp for the festival.

We scheduled a tweetup in the square that morning for everyone to check in and get their stamp.  We had users drive from as far as Little Rock and Hot Springs just to get their event stamp.  The rest of the festivals festivities were secondary to them.

For coordinators of larger events, conferences, and meetings, exposure on these geosocial networks might be an effective way to increase visibility for your event as well as boosting attendance.

 

What’s Fueling the GeoSocial Craze?

Several factors are fueling the Geosocial craze right now. The top factor would have to be the incrase of smartphone usage today.  Blackberry, Palm, Android, and the Iphone are only continuing to surpass analysts predictions and will soon dominate how content is delivered.  Emerging device markets such as the pad, or tablet, are also fueling user base growth in the geosocial realm. The iPad already has beautiful apps specifically designed for it by Foursquare & Gowalla.

The gaming aspect of some networks is also attracting users in search of swag, tangible prizes, discounts, product or venue reviews, and mayorships. There are also several functional geosocial applications like Waze that in addition to network also provide turn by turn directions much like a Garmin or tom-tom unit.

 

The Facebook Factor…

Facebook recently unveiled Facebook Places to it’s user base, the worlds largest social network.  Facebook’s motivation for getting into Geosocial has very little to do with going after Foursquare or Gowalla and more to do with the fact they see a huge revenue potential from business advertising.  Initially, it appears that the Facebook business model for places resembles that of Yelp more than anything else. image

In a message to businesses, Facebook recently spinned places this way:

Places creates a presence for your business’s physical store locations- encouraging your customers to share that they’ve visited your business by “checking in” to your Place. When your customer checks into your Place, these check-in stories can generate powerful, organic impressions in friends’ News Feeds, extending your brand’s reach to new customers.

If Facebook’s sole motivation is to monetize the map, like we all suspect, then that might lend some credibility to their initial statements that they were going to be working closely with existing Geosocial networks to incorporate them into Places as well.  In fact, Facebook went as far as having representatives from Foursquare, Loopt, Gowalla, and several others on stage with them during the Places launch.

What becomes of Facebook’s Geosocial Presence remains to be seen but with the worlds largest social network, they could easily become a major player overnight.

 

Questions / Comments:

Once finished w/ the presentation I always open the floor up to questions, if you have any questions or would like to add something  I might have overlooked, simply leave a comment below…

#RefreshCA – GeoSocial Showdown

Be sure to join the Central Arkansas Refresh on February 23rd for our GeoSocial Showdown to discuss several of today’s top applications.  After a lot of discussion we have decided to have a little bit different format for this month’s meeting.  As opposed to having one speaker offer a presentation and then have group questions, we are going to have a moderator and 5 representatives from within the group to represent the top 5 services.  Each presenter will give a short overview of the app they represent (approximately 3 minutes long) and then the group will be invited to interact with the panel and ask questions.  It should be an awesome time.  The volunteer representatives and applications represented will be:

If you have never attended one of our meetings, we invite you to attend this one.  Our meetings are held in the basement of The Flying Saucer in downtown Little Rock at 6:00pm on the last Tuesday of each month.  For additional information please join our Facebook Group and follow @RefreshCA on Twitter.  Our meetings are open to the public and free!  Below you will find a map to The Flying Saucer…
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#RefreshCA GeoSocial Showdown (Update)

Recently I did a blog post asking for feedback regarding the format for our upcoming February Central Arkansas Refresh meeting on GeoSocial Applications.  I think for the most part we all agreed that there needs to be some sort of “intro” to each of the applications we are going to showcase. 

Daniel Spillers brought up a good point in the comments from my last post that these presentations need to be pretty brief and concise laying out the specifics and differences between each app.  Keith Crawford also agreed that he thought a short overview for each application regarding their implications and differentiations would be wise.  My thoughts all along have been that this meeting in particular might have the same kind of response from the community that our Google Wave meeting had back in November where we had a lot of people attend that usually don’t attend.  Based on our November meeting attendance I walked away thinking that we had actually given something back to the community, which was pretty cool.  That’s not to say that our meetings where it’s just us nerds aren’t fun, because they are!

One thing that we accomplished in my initial blog post was setting up our panel of representatives for this meeting as well as the apps that we are going to discuss, here’s how things have shaped up:

I will probably act as the moderator for the meeting to kind of kick things off and introduce each panelist.  Each panelist will have about 2-3 minutes to give a brief rundown of their application and tell how it’s different from the others and it’s implications. 

I think the consensus from those that I have heard from was that after the presentations for each app were complete we could then open up the room for discussion, questions, etc. regarding each application.  I think that if we all hustle we can knock out the presentations in about 20 minutes or so and leave the remainder of the evening open for discussion. I guess my question is,

How Does This Sound?? Leave a comment if you want to add something or if I forgot anything… 

By the way, our meeting is scheduled for February 23, 2010 at 6pm at our normal location, The Flying Saucer.  If you are a member of Facebook Group you should get an event notification.  Also, be sure to follow @RefreshCA on Twitter for news and updates.   If you have never attended a #RefreshCA meeting, here’s a map to The Flying Saucer, we meet in the basement…


View Larger Map

    Be sure to tell your friends and co-workers about this meeting, I think it has the potential to be one of our best ones yet given the popularity of geosocial apps.

    EP:001 – The Cotton Club Podcast

    I finally got around to recording my first installment of The Cotton Club Podcast this evening.  My guest co-host for the show this evening was Keith Crawford, you may know him as @tsudo on Twitter. This initial podcast was just a test run to see how things work so that when Keith and I get ready to launch another sideline project called The Social Radar in the very near future we can hit the ground running.

    Please keep in mind that this is my first go at podcasting, the quality and content should get better over time.  Despite the fact that I have invested in an awesome setup from software to microphones, the audio of me talking didn’t turn out very well at all.  You can hear Keith great, and that’s probably a good thing since he is a lot cooler to listen to. :-)

    The topics we covered on Episode 001 of The Cotton Club were as follows:

    Thanks for tuning into my first show, I promise it’s going to get better over time, so please bear with me.  If you want to subscribe to The Cotton Club Podcast, you can do so on iTunes.

    Production Note: The audio at the beginning of the recording isn’t very loud, a few minutes into the recording I finally managed to get it adjusted to where you could hear me a little bit better.  Please bear w/ me, this is a work in progress.

    #RefreshCA Geo-Social Showdown

    If you missed out on the January meeting of the Central Arkansas Refresh group where Nick Brewer from CJRW did a presentation on PODS CMS for WordPress, you missed out on an awesome presentation.  Nick did an awesome job presenting PODS, hopefully we will have his presentation slides and audio online for you to download in the very near future, he is working on them now.

    When we opened the meeting I asked the group what they wanted to do for the next months meeting, since the conversations prior to opening the meeting that night were primarily about all of the Geo-Social apps that are on the market right now such as Gowalla, Foursquare, loopt, Brightkite, and Waze, I proposed that we have some sort of broad scope group discussion on these apps to discuss where we all see these apps going.  I think we all agreed that this is the next wave of social media.

    The idea that we came up with was that we could have different representatives from within our group kind of give a 5 minute overview of their favorite Geo-Social app and then we could open the floor to discuss these apps and how we can leverage them to meet our clients needs as well as our own moving forward from an industry perspective.

    Now, here’s where I need some feedback:

    1. What does everyone think of this meeting layout?
    2. Do you have any format suggestions?
    3. If this is cool, then we will need volunteers to do 5 minute overviews of each product, here’s what we have so far in terms of volunteers:  * Cotton Rohrscheib (Gowalla), Khara Cavaness (Yelp), ** Amy Bradley Hole (Foursquare), and Bryan Jones (Loopt).  I guess that leaves us needing someone to do an overview of Brightkite and Waze, any takers??  @AkValley, @tsudo, @brantc ???

    The meeting is scheduled for the last Tuesday in February, that falls on February 23, 2010, I think given the popularity of this topic we stand a chance of having another really good turnout, possibly rivaling our Google Wave discussion.  The location will still be The Flying Saucer in Downtown Little Rock and will kick off around 6-6:30pm.

    —————————————
    * = I can easily speak on Waze too if someone wants to take Gowalla
    ** = She is awesome and was volunteered by the group. Hopefully we can convince her!!! :-)

    Thoughts on Geolocation Apps (Gowalla & Foursquare)

    gowalla-logo Probably one of the hottest things going right now in the mobile / social / wireless community has to be Geolocation applications like Gowalla, Foursquare, Brightkite, and Loopt.  I am sure that there are several other applications on the market that I don’t know about but for the most part the two leaders of the pack right now are Gowalla and Foursquare.

    Both Gowalla and Foursquare debuted at South by Southwest Interactive Festival this past year and have picked up a lot of momentum since then.  I first started using Loopt on my iPhone but quickly downloaded Foursquare and Gowalla after seeing a lot of my friends become early adopters of these applications. 

    Of course both of these applications integrate w/ Twitter and Facebook just like you would expect them to, but instead of seeing these applications as “services” or “tools” a lot of the bloggers I read have labeled them “games”, and this just doesn’t resonate with me.  I suppose I can see where they are coming from, both applications are somewhat unique. 

    Foursquare allows it’s users to become Mayors of a particular location, and they can oust their friends or co-workers anytime based on their number of check-ins. 

    Gowalla, which is my favorite of the two applications, takes a little bit different approach in that it is more like a scavenger hunt.  One of the things that I like the most about Gowalla is that it is crowdsourced.  Gowalla users can pick up various items at random when they check in at new locations, these items can consist of anything such as Guitar Amps, Skull Caps, Belt Buckles, or Longhorn Cattle (like I picked up today while getting my haircut).  These items can be dropped at new locations that the user adds so that they can become the founders of that particular location.  Granted, I know that this sounds a lot like a game, and for the most part in it’s infant stage right now, it probably is, but the opportunities for location based social media tools like Gowalla for businesses are endless.

    Both Gowalla (@gowalla) and Foursquare (@foursquare) both have an intense presence on Twitter, both of whom have responded to questions I have had in just a few minutes.  Last week I mentioned that both of these companies should work w/ businesses to build promotions, etc. and they both responded that they were already doing this.  One of my friends on Twitter also notified me that they are already in talks w/ Foursquare about enhancing their Geo-presence.

    In closing, my favorite of these two applications is still Gowalla, although I occasionally use Foursquare just to keep things balanced out.  I think that there is definitely room in the marketplace for at least two geo-service providers / applications, if not more down the road, but for the time being I am giving Gowalla my nod.  One other thing that is worth noting about Gowalla is that in December of last year, Alamofire, the company that released Gowalla received almost 9 million dollars in funding from investors. I know that there are some people out there that will disagree with me and prefer Foursquare, in fact some of my friends are power users and are the mayors of multiple locations.  I would love to hear from someone who prefers Foursquare as to why it’s their favorite app right now.

    One area of improvement that I think Gowalla can make, and it’s probably already in the works, is that there is no real connection between Gowalla friends and Twitter friends that I can tell.  For example, I recently had a neighbor (that I previously did not know) check in at my home on Gowalla.  I didn’t know this person at all.  I was interested as to who they were so I added them as a friend on Gowalla, okay, so we are now Gowalla friends.  Well, to add that person as a friend on Twitter required an additional step for me in looking them up and adding them.  I think that this should be a “given” at some point in the future, and I am not for sure why this isn’t already a core feature of the application, could be its coming out very soon.

    If you are a Foursquare user and prefer that service over Gowalla, be sure to drop me a comment and enlighten me as to why that is.  I would love to hear from you.