Advantages to Outsourcing Business Class Email

This past weekend my business partners and I went away on our annual corporate retreat to discuss our existing business model and to evaluate each of our products and services.  We each agreed that our most popular solution is one that we don’t spend a lot of time promoting, our premium email solution. There are several advantages to businesses that chose to outsource their email to us, in this post I plan to cover a few of these bullet points.

I am also including a presentation that I put together regarding our solution, click on the play button below to start the presentation.  If you would like to learn more about business class email solutions, please feel free to drop me a note and I will be glad to schedule a time w/ you to discuss your needs in more detail

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These are just a few of the high points from my presentation:
  • You Get Our Team of Experts - When you turn to a hosted solution, it’s as though you suddenly have an entire staff of experts working for you—serving as an extension of your IT department and allowing your in-house team to focus on the other critical aspects of your infrastructure.
  • Our Cutting Edge Technology - Since hosted solutions, like ours, focus on their specific area of expertise, we can stay on top of the latest advances in their industry. We also have the resources to implement and maintain a variety of technologies.
  • Reliable Access - We guarantee 100% satisfaction. If you’re not satisfied, we’re not satisfied. This is why we won’t force you into long-term contracts. If we fail you, we’ll give you your money back and help you take your business elsewhere.
  • No Setup or Maintenance Concerns - When you turn to a hosted solution like ours, you immediately have a fully equipped, top-of-the-line system that will be continually updated and maintained. This saves you thousands of dollars in server hardware, software, upgrades, and the expertise to run it all.
  • Reduced Costs - You can take these system deployment and maintenance expenses out of the budget. You will always benefit from the latest in hardware and software technology, managed by experienced engineers, with no additional costs and no unexpected fees.
  • Scalability - When your company grows, your infrastructure must also grow even faster. Since hosting providers, like Pleth, have extensive hardware and software resources, we can scale smoothly and easily. Cloud hosting, in particular, is especially designed for scalability—since you use only the infrastructure resources you need.
  • Scalability: Cloud Computing Advantage - We’re always ready for your growth. Thanks to the elastic nature of cloud computing, we can automatically add hardware and adjust settings from the cloud so that you don’t miss a beat—and you only pay for what you need, and nothing you don’t.
  • Automatic Backups & Data Recovery – As Hosting Providers we know that you have entrusted us with your invaluable data—so we design their systems to protect that data. We have the resources to implement exhaustive backup and data recovery systems. We back up your data every night, in multiple geographic locations, in our top-tier data centers. And if a user accidentally deletes an email or email folder, you can restore it easily through our control panel at no cost—even up to 14 days after the data was deleted.
  • Storage & Transmission Security - Businesses can spend thousands of dollars to protect their data—or they can save thousands by turning to a hosted system like ours. We integrate extensive security measures to protect your data from physical threats—such as theft, overheating, power outages, and fire—as well as technical threats from hackers or prying eyes. Our data centers are designed to protect your data from all physical and technical threats. And to secure your data during its journey through cyberspace, our system uses DoD standards-based protocols, as well as extended SSL encryption, and we meet all PCI DSS data security requirements for information security.
  • Automatic Software Upgrades - When you choose hosted apps like ours, you don’t need to worry about downloading and installing software upgrades or security patches. Your system will always be up-to-date. We stay on top of upgrades and security patches around the clock, so you’ll always be using the latest versions of all system software. And we partner with leaders in the security industry, to give you the strongest level of protection available.
  • Data Access - With hosted apps like ours, you benefit from having a wide range of data access options. This flexibility helps your employees to be more productive, compared to employees who are limited to using only a specific computer or specific software. Location is no longer an issue. You can access and manage data from any Internet-connected computer or mobile device. And your data transmissions are secured, to avoid any possibility of data leakage.
  • Federal Regulations & Compliance – We stay on top of the regulations so you don’t have to. We provide the storage, compliance, and retrieval features needed for audits, legal requests, and other business needs. Our optional archiving service is designed to meet e-discovery, regulatory, and industry guidelines for data retention, and is ideal even for companies that need to adhere to the highest levels of compliance.

Mailtrust Sync for iPhone

I am on the board of advisors for Mailtrust, which is a division of Rackspace (RAX).  Mailtrust is probably one of my favorite SAAS solutions on the market today.  My partners and I partnered with Mailtrust years ago before they were actually called Mailtrust, or even before Rackspace acquired their company.  Our premium email solution is reflective of our partnership with Mailtrust.

Today I got an email notifying me that Mailtrust’s Noteworthy product line had launched their Synchronization tool for use on the iPhone.  The tool can be picked up inside the Apple Applications directory.  I look for this to be a huge addition to their already popular Noteworthy product.  We have plans to make a similar announcement regarding our email solution along these same lines in the very near future.

When the iPhone was first released, we jumped at the chance to develop a tool on this great new platform. This happened at the same time that we were really focusing on building up our relationship with Funambol. So what better way to do both, than to go to Italy for two weeks and work alongside their developers on the project?

In April 2008, that’s exactly what I did. I spent two weeks in Pavia, Italy discussing with Funambol how we can work more closely. At the same time, I worked with their team on the core code base of the Funambol iPhone client. The trip was amazing. Since then, we’ve continued to work closely with Funambol on new and old projects.

When I got back to Blacksburg, we set to work customizing the iPhone client for our own users. After many months, and intense coordination efforts with Apple, we’re finally ready to launch. This client is probably the easiest to use of all of our clients, and we are proud to give our valued customers the ability to sync their Noteworthy contacts directly with their iPhone or iPod Touch!

If you are a current customer using Noteworthy you can download the iPhone client from the App Store through iTunes or follow this link.

Launch: Sync for iPhone | The Mailtrust Blog | Mailtrust

Mailtrust Advisory Board

I am going to be on the Mailtrust Customer Advisory Board for the next 6 months.  I was talking w/ one of their representatives today about how Mailtrust’s Noteworthy product is probably my most favorite SAAS solution on the market!  I didn’t really realize how handy the webmail interface was because I usually download everything into Outlook when I am in the office or onto my phone when I am on the road, but over the Christmas break I used the webmail interface exclusively and it was awesome!  I am excited about providing feedback that might impact the future path of this service.

As a member of the advisory board I am going to participate in surveys and analysis provided by the mailtrust team.  I will also provide some real world insight as to how I and my clients interact with their product.

Business Email Hosting & Webmail Services | Mailtrust

Web Host Rackspace Buys Webmail.us

This doesn’t come as a huge surprise to me because I knew that Webmail.us has been a Rackspace client for a long time.  I have to commend Rackspace on picking up a fine company… Source: Web Host Industry News | Web Host Rackspace Buys Webmail.us

October 1, 2007 — (WEB HOST INDUSTRY REVIEW) — Managed hosting provider Rackspace Managed Hosting (rackspace.com) announced on Monday it has acquired email hosting provider Webmail.us (webmail.us). The companies will work together to focus on providing a comprehensive mail platform and related services to companies of all sizes.